Representative Director UENOYAMA Katsuya Presents Proposals for AI-Driven Administrative Reforms and Data Utilization at the Cabinet Secretariat’s Digital Administrative and Fiscal Reform Council

Redesigning administrative structures through "AI-First" DX and overcoming institutional bottlenecks to maintain public services amidst a shrinking population.

PKSHA Technology Inc. (Headquarters: Bunkyo-ku, Tokyo; Representative Director: UENOYAMA Katsuya; hereinafter “PKSHA”) is pleased to announce that its Representative Director, UENOYAMA Katsuya, attended the 12th meeting of the Digital Administrative and Fiscal Reform Council, hosted by the Cabinet Secretariat on December 24, 2025.

As an expert member of the Council, UENOYAMA presented strategic proposals aimed at accelerating AI-driven administrative reforms and maximizing data utilization. Framing the labor shortage caused by population decline as an “opportunity for administrative reform,” UENOYAMA presented a proposal that outlines concrete guidelines based on private-sector expertise. The key focus areas include the fundamental redesign of work processes (DX) centered on AI and resolution of institutional challenges that currently hinder data utilization.

About the Digital Administrative and Fiscal Reform Council

The Digital Administrative and Fiscal Reform Council, a government body led by the Cabinet Secretariat, was established to address the challenges of a rapidly declining population. The Council aims to realize sustainable social transformation by reviewing the state of Japan’s administration and finances from a user-centric perspective. By maximizing the use of digital technology, the Council seeks to maintain and strengthen public services while revitalizing regional economies.

Summary of Proposals: AI and Data Utilization for Operational Efficiency and Advanced Policy Making

1. Transition to an "AI-First" Administrative Structure Beyond Mere Efficiency
   Retrofitting AI into existing workflows yields limited labor saving. UENOYAMA emphasized that a fundamental redesign of the workflows themselves—referred to as "Level 3 DX" or higher—is essential. The proposal suggests using AI to simplify the "multi-layered communication and approval structures" unique to administrative organizations, thereby enabling faster decision-making. Furthermore, as entry-level tasks are increasingly being replaced by AI, UENOYAMA highlighted the need to intentionally redesign the development process for the next generation of policymakers. *Note: For details regarding "Level 3 DX," please refer to the document at the URL provided below.
2. Advancing Policy Making (EBPM and Personalization)
   The presentation proposed the implementation of evidence-based policy making (EBPM) and "broad listening" (2), alongside the realization of personalized administrative services, such as "personalized push" notifications for childcare support. Additionally, the proposal envisions a new policymaking process that enhances collaboration across departments and ministries using AI agents capable of analyzing data across various government meetings. 2: A method that uses AI to aggregate and analyze the voices of many citizens and stakeholders in real-time on a large scale.
3. Breaking the "Zero-Risk" Mentality Inhibiting Data Utilization
   UENOYAMA pointed out a structural stagnation caused by a "zero-risk" mindset, wherein implementation often halts because of concerns that the data might contain personal information. To empower local officials and businesses to act with confidence, the proposal suggests establishing a "safe harbor" framework. This includes pre-clarified guidelines, third-party verification processes, and a post-implementation audit system. The goal is to balance protection and utilization by clearly defining the "operable range" permitted by the institutional framework, instead of sharing all information.

Reference Materials:

Presentation Materials (Japanese): https://www.cas.go.jp/jp/seisaku/digital_gyozaikaikaku/kaigi12/kaigi12_siryou3.pdf

The 12th Digital Administrative and Fiscal Reform Council (Prime Minister’s Office Website): https://www.kantei.go.jp/jp/104/actions/202512/24digitalgyouzaisei.html

PKSHA continues to view the labor shortage as an opportunity for transformation. By maintaining a structural perspective that balances the redesign of administrative systems with secure data utilization, PKSHA aims to promote the adoption of AI across Japan to build a sustainable social infrastructure.

About PKSHA Technology Inc.
PKSHA, with the mission of "shaping the software of the future," offers a range of AI and AI Agents addressing social issues. These are deployed as tailored for industries such as finance, manufacturing, and education, as well as versatile products including "PKSHA AI Help Desk," and "PKSHA Chat Agent," The company supports future work styles and aims to foster a society where humans and software evolve together.
Company Name:PKSHA Technology Inc.
Location:Hongo Segawa Building 4F, 2-35-10 Hongo, Bunkyo-ku, Tokyo
Representative:Representative Director UENOYAMA Katsuya
URL:https://www.pkshatech.com/